Current:Home > reviewsA hiccup at Tesla left some owners stranded and searching for the user manual -FinTechWorld
A hiccup at Tesla left some owners stranded and searching for the user manual
View
Date:2025-04-18 04:46:59
Some Tesla owners experienced a series of server errors on the car maker's app Friday, frustrating motorists who were unable to unlock or start their electric vehicle with their phone. The outage was resolved within hours, after Tesla founder and CEO Elon Musk looked into the matter.
Tesla vehicles utilize cutting-edge technology, including the ability for users to control their vehicle with their phones. This makes the keys that come with it nearly obsolete — until a server error arises, in which case the keys become quite important.
The problem seemed to be worldwide, with users reporting issues from the United States, Denmark, Germany and the United Kingdom.
In South Korea, journalist Jaehwan Cho took to Twitter to find some answers, tagging Tesla and Elon Musk, as he worked his way through the troubleshooting process.
"Checking ...," Musk responded.
About five hours later, Musk said the error had been resolved, citing an "increased verbosity of network traffic" as the cause of the outage.
"Apologies, we will take measures to ensure this doesn't happen again," Musk tweeted.
According to Tesla's website, users can call roadside support if they are locked out of their car or can't connect to the app. But perhaps the easiest solution was for drivers to revert back to using the vehicle's key fob or key card, if they happened to have it on them, in order to get back on the road.
Tesla, which no longer operates a public affairs department, couldn't be reached for comment about the outage.
veryGood! (31)
Related
- Cincinnati Bengals quarterback Joe Burrow owns a $3 million Batmobile Tumbler
- Take a Bite Out of The Real Housewives of New York City Reboot's Drama-Filled First Trailer
- In Trump, U.S. Puts a Climate Denier in Its Highest Office and All Climate Change Action in Limbo
- Tulsi Gabbard on Climate Change: Where the Candidate Stands
- What to watch: O Jolie night
- Army Corps Halts Dakota Access Pipeline, Pending Review
- CBS News poll analysis: GOP primary voters still see Trump as best shot against Biden
- With less access to paid leave, rural workers face hard choices about health, family
- Dick Vitale announces he is cancer free: 'Santa Claus came early'
- 24-Hour Flash Deal: Save 55% On the Cult Favorite Josie Maran Whipped Argan Body Butter
Ranking
- FACT FOCUS: Inspector general’s Jan. 6 report misrepresented as proof of FBI setup
- Maine Governor Proposes 63 Clean Energy and Environment Reversals
- Anti-fatness keeps fat people on the margins, says Aubrey Gordon
- Ultra rare and endangered sperm whale pod spotted off California coast in once a year opportunity
- Apple iOS 18.2: What to know about top features, including Genmoji, AI updates
- Travis Barker's Kids Send Love to Stepmom Kourtney Kardashian on Mother's Day
- Blac Chyna Reflects on Her Past Crazy Face Months After Removing Fillers
- Trump ready to tell his side of story as he's arraigned in documents case, says spokesperson Alina Habba
Recommendation
'Vanderpump Rules' star DJ James Kennedy arrested on domestic violence charges
First U.S. Offshore Wind Turbine Factory Opens in Virginia, But Has No Customers Yet
At least 1.7 million Americans use health care sharing plans, despite lack of protections
Warning for Seafood Lovers: Climate Change Could Crash These Important Fisheries
Rolling Loud 2024: Lineup, how to stream the world's largest hip hop music festival
Kate Middleton Gives Surprise Musical Performance for Eurovision Song Contest
London Black Cabs Will Be Electric by 2020
Acid poured on slides at Massachusetts playground; children suffer burns